Magento support and maintenance

Keeping Your Store Running Smoothly

Support You Can Count On

Your Magento store deserves stability every day. Our Magento support and maintenance services protect your site from downtime, errors, and performance issues. With proactive monitoring and expert care, your store stays reliable for every customer visit.

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Home > Wagento Services > Magento Support & Maintenance
Magento B2B

Continuous Support That Protects Your Revenue

Magento is powerful but it requires continuous tuning to stay secure, fast, and stable. Without regular Magento support and maintenance, small issues can turn into costly interruptions.
 
Our support team monitors your store around the clock, applies necessary patches, resolves bugs, and enhances stability before problems occur. 
 
Consistent maintenance improves performance, strengthens security, and ensures a smooth shopping experience. 

Solutions Designed To Prevent Problems Before They Happen

Our process begins with a full site health assessment that identifies vulnerabilities, outdated extensions, performance bottlenecks, and security gaps.
 
Once we understand your store, we create a personalized Magento support and maintenance plan that includes tracking, alerts, upgrades, and continuous improvements. 
 
You receive constant communication, monthly reports, and expert guidance that helps your store grow stronger with time. 

Magento B2B
Magento B2B

A Dedicated Team That Stays with You Throughout Your Journey

A successful eCommerce site depends on stability. 
 
We monitor server health, If you are preparing for peak seasons or launching new campaigns, we as a team, strengthen your environment so it can handle increased traffic without risk.
 
You receive a dedicated team committed to keeping your store healthy, optimized, and always ready for customers.

Deliver Reliability as Your Customer Expects

24x7 Store Monitoring

Real-time tracking of uptime, speed, server health, and errors to detect issues before they impact customers.

Security and Patch Management

Timely installation of Adobe Commerce security patches, bug fixes, and updates to protect your store from threats.

Emergency Support and Issue Resolution

Fast troubleshooting for checkout failures, bugs, integrations, and extension conflicts with priority handling.

Let us take care of your Magento stability and performance.

Your store deserves support that never sleeps. Keep your Magento store secure and steady with expert care.

Harshit T. / Marketing
Harshit T. / Marketing
“They have a 24/7 support line that is staffed by experienced Magento developers. The experienced team of dedicated project managers who work with customers to ensure that their projects are completed on time and within budget.”
4.7 out of 5
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Wagento, The Code of Commerce
4.7 out of 5
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Wagento, The Code of Commerce

Magento Case Studies

Curious about what we’ve done with previous manufacturing website designs and development projects? Check out some of our in-depth case studies.

Hear From Our Satisfied Clients

Hear from clients about working with us; don’t take our word for it.

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Sama Sandy,
Marketing Manager, Horton

“I am incredibly grateful to Wagento for their invaluable assistance in launching Horton’s new e-commerce parts store on Adobe’s Magento platform. Their dedication to ensuring our happiness and their attention to detail ensured a smooth and successful launch.”

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Ron Salmon
Owner, Bus Depot, Inc.

“When we needed to migrate to Magento 2, we turned to Wagento. They did an excellent job, allowing us to maintain our competitive edge with the latest technology and virtually no downtime during the transition.”

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Valarie Daniels
eCommerce & Marketing Director,
Long Parts Pro

“I would highly recommend Wagento if you’re looking for an eCommerce solution partner. It’s difficult to find solid solution partners, and Wagento is top-notch!”

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Amanda Pehrson

Digital Marketing Manager,

Hyde Park Jewelers 

Wagento consistently rises to the challenge. They not only translated our vision into a stunning website, but their ongoing development support ensures a seamless experience for both our clients and retailers. Partha and his team of skilled developers handle partner requests and website needs with speed and an incredible attention to detail. We’d recommend Wagento to anyone looking to elevate their customer’s online shopping experience new product launches from our brand partners, as well as evolving trends/seasonal needs.
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Marcus,

E-commerce Administrator & Front-End Web Developer
PAC

“Wagento has eased the burden of managing an Adobe Commerce storefront. Their expertise with the platform is top-notch, and we’ve relied on them for application updates, patches, module installations, customizations, you name it, for years. They’re also very responsive when issues arise. Wagento is a great alternative to expensive, specialized in-house developers.” 

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Marie Whelan
Digital Marketing Manager,
SERRV International

“Working with Miguel and the Wagento team has been integral to our site transition. We really appreciate the open communication and responsiveness, and the dedication to helping us customize our site to our needs while staying on track. We wouldn’t have been able to launch without them.

FAQs

Frequently Asked Questions About Magento Support and Maintenance

Here are detailed answers to the most common questions about Magento support and maintenance so you can make confident decisions for your store.


Our Magento support and maintenance services include continuous monitoring, security patch updates, speed optimization, bug fixes, extension adjustments, code audits, CDN recommendations, backup management, emergency troubleshooting, and ongoing improvements. We maintain every part of your store that affects stability, performance, security, or customer experience. This ensures your site stays healthy, updated, and ready to handle growth at any time.

Magento stores should be maintained at least monthly, but most growing stores require weekly or daily care depending on traffic and complexity. High-traffic and enterprise stores benefit from continuous monitoring and proactive maintenance. Our team tailors the schedule to your needs and ensures updates and fixes are applied promptly to prevent downtime and performance issues.

Yes. Our team supports Magento Open Source and Adobe Commerce, including cloud deployments, multi-store environments, and complex B2B setups. Whether you are running a small store or a large enterprise ecosystem, we provide full technical coverage aligned with the platform’s best practices.

If your Magento store experiences a critical issue such as a checkout error, server crash, or payment gateway failure, our emergency support team acts immediately. We investigate the root cause, apply fixes, restore functionality, and ensure the issue does not return. Our clients receive priority handling for all urgent cases.

Security is central to our Magento support and maintenance approach. We apply all Adobe Commerce security patches, remove vulnerabilities, update extensions, strengthen server configurations, and monitor for suspicious activity. Regular audits reveal risks early, and we implement long-term solutions that protect your store and customers.

Absolutely. Many Magento stores include custom code, integrations, or third-party extensions. Our experts audit and maintain custom setups, improve code quality, and ensure compatibility with updates. You receive maintenance that respects your unique architecture while improving reliability and performance